Job description
Telesales & Customer Development Executive
Telesales & Customer Development Executive - Home Based UK - Part time, 20 hours per week + £28,000–£35,000 + Commission
Preferred Location: Within a reasonable travelling distance of a company office, Home-Based UK (with monthly travel to Daventry or London office locations)
The Job:
An established and growing business serving the agricultural sector is seeking a proactive and personable Telesales & Customer Development Executive to help strengthen relationships with both new and existing customers. The successful candidate will play an important role in the customer journey, helping to deliver excellent service while supporting continued sales growth.
This is a home based position with occasional travel for training, collaboration and team meetings.
Key Responsibilities:
- Follow up online enquiries and customer orders via telephone and email
- Contact new customers after purchase to introduce the business and build relationships
- Gather information about customers' farming enterprises, livestock numbers, forage systems, contractor usage and future requirements
- Identify opportunities to cross sell and upsell complementary products and services
- Re-engage inactive or lapsed customers
- Maintain accurate records of customer interactions within the CRM system
- Support the wider sales team with lead generation and customer insights
- Identify customer trends, feedback and market opportunities
- Work closely with the marketing team to support campaigns and promotions
- Contribute to high levels of customer satisfaction, retention and loyalty
The Candidate:
- Confident and comfortable speaking with customers over the phone
- Commercially aware with a proactive approach to customer engagement
- Comfortable working independently in a remote environment
- Competent using CRM systems, Microsoft Office, and digital sales platforms
- Interested in agriculture and farming, with sector knowledge viewed favourably
- Previous experience in telesales, customer service, account management, sales support, or a similar customer-facing role
- Experience using CRM systems
- Ability to build rapport quickly and develop customer relationships
- Knowledge or experience of the agricultural sector
- Experience supporting e-commerce or online customer journeys
- Understanding of farming businesses and agricultural purchasing processes
The Package:
- Flexible, home based working
- Opportunity to join a growing and supportive business
- Varied and engaging customer focused role
- Ongoing training and development
- The chance to make a direct impact on customer experience and business growth
Please email your CV to James Caspersen, Recruitment Delivery Consultant at JCaspersen@agriRS.co.uk.
Candidate Requirements
All applicants must hold a minimum of an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role applied for. Candidates must also have the legal right to work in the UK or hold a valid visa permitting employment.
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About Agricultural Recruitment Specialists
Agricultural Recruitment Specialists is a market-leading, specialist recruitment partner connecting top talent with leading organisations across the agriculture, farming, food and fresh produce, horticulture, environmental, and rural sectors.
Why Work With Us?
With deep industry knowledge and an extensive global network, we are uniquely positioned to connect high-calibre professionals with forward-thinking organisations. Our consultative approach ensures we deliver not just candidates, but long-term value.
Get in Touch
Visit www.agriRS.com or speak to our specialist team on +44 (0)1905 345 155 to find out more.
Connecting outstanding talent with leading organisations worldwide.
