Job description
Customer Service Coordinator
Customer Service Coordinator – Loughborough – £28,500
The Job:
A leading business in the agricultural sector is seeking a proactive and detail-oriented Customer Service Coordinator to join their team in Loughborough. This is a full-time, office-based, permanent role, focusing on managing customer and account manager requests from order to cash. You will provide essential administrative support, resolve customer queries, and act as the main point of contact for cross-functional teams.
Key responsibilities include:
- Managing customer queries, invoice disputes, and credit notes from start to resolution
- Supporting account managers with administration, including onboarding new customers, contracts, and pricing updates
- Acting as a liaison between internal teams to streamline communication and resolve issues promptly
- Maintaining accurate customer records and preparing ad hoc reports
- Identifying and implementing process improvements to enhance customer experience and operational efficiency.
The Company:
Our client is a leading organisation in the agricultural sector, recognised for their commitment to innovation, sustainability, and operational excellence. They are known for fostering a collaborative and forward-thinking culture, offering excellent support and development opportunities.
The Candidate:
- Organised, detail-oriented, and capable of managing multiple priorities
- Experienced in customer service, credit management, or account management.
- Skilled in using CRM systems (essential) and SAP (highly desirable)
- Tenacious, resilient, and self-motivated, with strong time management skills
- Analytical and improvement-focused, with excellent communication skills
- Experience in the agricultural or feed industry
- Customer service, sales support or strong administration experience
The Package:
- Salary £28,500 per annum
- Permanent, full-time role
- Office-based in Loughborough
If you’re a hands-on leader with a passion for arable farming, apply now to join this thriving Gloucestershire business.
Please email your CV to Grace Hartwell, Senior Delivery Recruitment Consultant, GHartwell@agriRS.co.uk.
Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists® by registering on our website: www.agriRS.comand following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists® prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support.To discover how we can assist in advancing your career or meeting your recruitment needs, please visit www.agriRS.com or contact our recruitment team on 01905 345 155 or on our international number: 0044 1905 345 155. We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
